The Agency Group is a talent agency with 160 employees and five worldwide offices. Their primary function is to help up-and-coming artists navigate the music industry. With such important clients as Nickelback and The Black Keys and music executives constantly on the go across the globe, connectivity is critical.
When it was time to upgrade The Agency Group’s phone system, their IT Director turned to Avaya with the hopes of integrating their existing Nortel hardware into a new, feature-rich communications system. Avaya IP Office met that challenge!
Avaya’s Power User package allows their mobile executives to maintain contact with clients and office locations via softphone from anywhere and the Nortel to Avaya connection is seamless. The Toronto and London offices have Avaya equipment and the Los Angeles, New York and Malmo, Sweden offices utilize Nortel hardware, but at any time, any employee can be reached by a four digit extension!
Watch this short video to see how it all came together and call Teltek for more information on how to connect multiple people and locations and integrate Nortel hardware into a new phone system.
[youtube]http://youtu.be/AoIZJuouzgk[/youtube]
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